Privacy Policy

When you call AeroNest, our travel specialists collect the information needed to plan and book your trip. This may include your name, phone number, email address, travel dates, destinations, traveler details, and payment information provided during booking.

When you browse our website, we may collect basic technical information such as your browser type, device type, and the pages you visit. This information helps us understand how the site is used and does not identify you personally.

Calls to our travel desk may be recorded for quality assurance and training purposes. You will be notified if a call is being recorded.

We use the information you provide to research and book flights, hotels, and travel packages on your behalf; to process payments; to send booking confirmations and itinerary updates; and to provide customer support before, during, and after your trip.

We may also use your contact information to follow up about your inquiry or booking, and — only with your consent — to share offers we think you'd find useful.

We share your information only with the parties needed to complete your booking: airlines, hotels, and other travel suppliers, as well as payment processors. We do not sell your personal information to third parties for their own marketing purposes.

We may disclose information when required by law, regulation, or valid legal process, or to protect the rights, property, or safety of AeroNest, our customers, or others.

Payment details you provide over the phone are used solely to complete the booking you authorize. We transmit payment information to our payment processors and travel suppliers using industry-standard security measures, and we retain only the records necessary to service your booking and handle refunds or disputes.

We keep booking records and related personal information for as long as needed to service your reservations, comply with legal and accounting obligations, and resolve disputes. When information is no longer needed, it is securely deleted or anonymized.

You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal retention requirements. You may also opt out of promotional communications at any time by telling the agent you speak with.

To exercise any of these rights, call us at (866) 767-4006 and our team will assist you.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The current version will always be posted on this page, and the effective date will be updated accordingly.

If you have questions about this Privacy Policy or how your information is handled, call our travel desk at (866) 767-4006 or write to us at the address listed on our Contact page.